ONWARD

Onward is a leading housing provider in the North West. They spend a lot of time manually checking gas certificates and wanted something to reliably automate the process. They were impressed with the benefits they found using the software and are looking forward to doing the same with their electrical certificates.

The Benefits

The implementation process was smooth and pain-free. The customer service has been excellent with the help-desk always at hand to provide guidance when required. The benefits include;

• Significant reduced remedial rectification times as documents undergo a QA process instantly and can be returned to the contractor the same day if there are any areas of
  concern
• Improved contractor performance management with the ability to cross reference the contractor’s training matrix with engineers working on their assets
• Paperless system with no more certificates lying around on desks waiting to be checked. With the manual handling taken out of the equation, it has taken out room for human error.
• It has allowed us to analysis of large quantities of data and removes the need for manual processing saving time.

We are now in the process of uploading our electrical certificates and we are excited about the benefits this can produce for the organisation, in addition we are looking forward to leaning more about the fire module.

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